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7th January 2022

The CEIC team welcomed Laura Jones from DCWW for a webinar on the development of the Dwr Cymru Welsh Water Ideas portal , where she talked about creating a culture of continuous improvement, how to take ideas from creation to implementation, and the benefits this has led to for the organisation and its customers and stakeholders. Watch what Laura has to say, and then, if you’re not already part of CEIC, why not get in touch to find out how you could be part of the CEIC programme Contact us – CEIC (